Shipping policy

New Zealand Orders

We charge a flat rate of $10+GST per order for tracked courier shipping to non-rural addresses and $15 + GST for tracked courier shipping to rural addresses in New Zealand. We aim to dispatch all orders within two working days. 

For those who would like to buy kava in Auckland, but don't want or cannot wait for a couple of days, you may be able to pick up your order from our South Auckland distributor. Please email kiaora@techdistributors.co.nz to organize this. 

International Orders

We are happy to ship our kava to all countries and territories covered by New Zealand Post and their international partners. The shipping cost varies depending on the order's weight and destination. Before the final checkout page, you will be shown what the cost of shipping is. The bigger the order, the lower the per kg cost of shipping.

General Note: Throughout the years we have successfully sent large amounts of kava to our friends located across the entire globe. The overwhelming majority of packages have reached their destinations without any problems. However, please note that we are unable to guarantee delivery outside of New Zealand. If your package gets seized, lost, or doesn't reach you for any other reason outside of our control, we won't be able to offer you any refund. Above all, please remember that it is your responsibility to ensure that you are allowed to import, possess, or use kava in your jurisdiction.

The destinations where we can ship our kava to fall into two zones when it comes to the shipping rates offered by New Zealand Post (note that all prices are in New Zealand dollars. $1 NZD = approx $0.6 USD):

Zone A: Australia, Belgium, Brazil, Cambodia, Canada, China (PRC), Croatia, Denmark, Estonia, Finland, France, Germany, Ghana, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Netherlands, Norway, Philippines, Portugal, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United States.

Target Delivery Times: New Zealand Post aims to get all packages delivered to all of the above destinations within 5-10 working days. Because New Zealand Post does not directly control all parts of the delivery service, they cannot guarantee that your item will always reach its destination within the delivery target times. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer.

Zone B: Rest of the World

Target Delivery Times: New Zealand Post aims to get all packages delivered to all of the above destinations within 10 working days. Because New Zealand Post does not directly control all parts of the delivery service, they cannot guarantee that your item will always reach its destination within the delivery target times. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer.